
A success story unfolds
Princetonians team up to build pioneering
concept of network appliance into big business

Distinguished Alumni
a continuing series
by Ann Haver-Allen
Upon
learning that two of the top executives at Network Appliance
Inc. are Princeton alums, one might conclude that they planned
it that way. It's easy to imagine planning sessions spontaneously
cropping up while working on problem sets together.
But it didn't happen that way. The
two tigers: David Hitz '86, founder and executive vice president
of engineering, and Daniel Warmenhoven '72, chief executive
officer, didn't actually meet until Mr. Warmenhoven was brought
aboard by a venture capitalist to steer the young company
in the right direc tion. The company was two years old then.
Mr. Warmenhoven was an experienced manager and chief executive
officer--something the young company lacked.
Mr. Hitz founded Network Appliance
with two colleagues in 1992. Their idea was simple, he said.
"We wanted to build a box that sits
out on the network, and instead of attaching your disk drives
directly to your computer to access data, you attach them
to this box on the network. Once the data is on the network,
it's a really big advantage."
It's advantageous because instead of having
data accessible only by a single computer, it becomes accessible
by all authorized computers from any location as long as a
network connection is available. The more that data can be
shared, the more valuable it becomes.
But the idea was almost too simple.
In the beginning, Mr. Hitz and his partners were unable to
find financing because their product was designed to do only
one thing.
"We called it an appliance and used
the analogy that if you want to toast bread, there are a number
of ways to do that," he said. "You can put the bread in the
oven and turn on the broiler. The odds of your bread coming
out just right are pretty low. Or you can buy a toaster. All
it does is toast bread. The odds of your bread coming out
just right are pretty high."
But, he said, investors failed to
see how a product that did only one thing could be superior.
"They couldn't understand why anybody
would pay money to buy a product that did less," he said.
"No matter how many analogies we tried to make, telling them
it's like a toaster and it only toasts, they just couldn't
get it."
The three entrepreneurs struggled
along without any venture capital infusions. They managed
to attract the attention of a group of "angel investors" who
each invested a small amount of money. That funding helped
them reach the point of actually shipping product.
"We had paying customers," Mr. Hitz
said. "That's the ultimate test for venture capitalists. They
may not understand the technology, but they understand money."
When Network Appliance did attract
venture capital interest, it was Sequoia Capital--one of the
best known and most respected investment companies. Headed
by Don Valentine, Sequoia Capital had also invested in Cisco
Systems Inc. And, as fate would have it, Mr. Warmenhoven had
recommended Cisco to Mr. Valentine. Mr. Warmenhoven, who was
at Hewlett Packard at the time, wanted HP to buy Cisco, but
no one there thought the start-up company was a good investment.
Mr. Valentine did.
A few years later, Mr. Warmenhoven
told Mr. Valentine that he was looking for a job and would
love to run one of the start-ups in his portfolio. Mr. Valentine
brought Mr. Warmenhoven in as chief executive officer of Network
Appliance.
"I think a good CEO has to have
magic CEO dust that they can sprinkle on things to make them
right," Mr. Hitz said. "We needed a CEO like that. I am absolutely
convinced that Dan has magic CEO dust. There's just something
about him that inspires loyalty in people. People trust him;
he's a completely honest person. You just really feel confident.
It's magic."
Mr. Warmenhoven doesn't think it's
so much magic as it is hard work and experience, understanding
people, organizations, and the dynamics of making decisions.
"I've had lots of experience at
IBM and Hewlett Packard," he said. "I've had lots of business
school programs. And part of it, I think, is understanding
the art of leadership. It's a lot of organizational behavior
and theory; but you do need the personality to pull it off.
So, if anything, that's the magic dust."
He was quick to add that he thinks
Mr. Hitz has his own magic dust.
"He's one of the smartest guys that
I have ever met," Mr. Warmenhoven said. "His intellectual
capacity is just awesome. I am no slouch intellectually, but
when I am finished talking with him after an hour, I am tired.
It's hard to keep up with him. His mind just goes at an incredible
speed. He really is a Renaissance man. He can talk to you
about languages, evolution, or whatever."
If this sounds like a mutual admiration
society, well, it is. Both men readily say that it is a pleasure
to work together.
"We've had a good time together,"
Mr. Warmenhoven said. "We've worked together now for about
six years, and we hit it off right away. It really was like
a natural bonding that took place. We will often debate or
argue about why something is, but we always seem to get to
the same place. On a business issue or a personal issue, we
often get to the same outcome, but from two different paths.
Then, just for the intellectual stimulation, we'll argue about
which path is correct."
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David Hitz

Daniel Warmenhoven
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Mr. Warmenhoven added that it is
immensely satisfying to see their vision for Network Appliance
become reality.
"For me it's like the quarterback
on a winning team," he said. "There's a sense of fulfillment
here. But in addition to that, we've had great fun just doing
it. We enjoy each other's company. We enjoy spending time
together."
So what's in the future for these
guys? Mr. Warmenhoven said he plans to "step out of the harness"
and become a mentor to other start-up companies--but not just
yet.
"I am having too much fun," he said.
"So I'll stay here a few more years."
Mr. Hitz said he has no specific
plans.
"I never know what is next," he
said. "There was a point when that bothered me. Then one day
someone said to me that I had done pretty well so far and
that it was about time I started trusting my intuition."
He said Network Appliance presents
a constant challenge because of the company's rapid growth.
"The rapid growth breaks everything,"
he said. "That's exciting and that's part of the reason I
stay at Network Appliance."
About Network Appliance
Network Appliance designs, manufactures,
markets, and supports high-performance network-attached data
storage and access devices. The company has two product lines:
appliances for filing and storing data and others for caching
Web pages. They are built to perform one job quickly and simply.
Servers that handle storage allow users anywhere on a network
to store and retrieve files faster than traditional methods.
Caching appliances keep popular Web pages in close proximity
to Web servers, which can cut download times by 80 percent.
Network Appliance's data management solutions
allow companies to consolidate data from many different sources
into centralized locations, providing for improved manageability.
This consolidation is possible because the storage function
is separated from the application. The data is then placed
on a dedicated appliance that is optimized to serve data.
Network Appliance builds horizontal, agnostic
appliances, which means they work regardless of who manufactured
the equipment. They work with NT systems, Unix systems, Hewlett
Packard computers, Dell computers, or Compaq computers. Clients
include Yahoo!, Lycos, Citicorp Securities, Siemens, Lockheed,
Cisco, Motorola, and Texas Instruments.
The company has produced 20 consecutive
quarters of greater than 70 percent year-over-year revenue
growth. In 1999 Network Appliance was listed by Fortune magazine
as fourth in the Top 100 Fastest Growing Companies List, was
number 13 on Business Week's IT 100 list, and was named one
of the 50 Best Performers by Business Week.

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